Learning from the crisis and the power of adaptability — an insight into the challenges and solutions in the midst of the pandemic — and what we can take away from it for the “new normal.”
This interview between Prof Dobusch and Urs Bolter provides insights into the practice of crisis management. It shows learning areas and approaches that can positively change the time after the crisis.
When a global player has to be managed overnight with daily stand-up meetings, so to speak, and momentous decisions have to be made based on uncertain assumptions. How a strong, people-oriented culture helps to keep the organisation stable, especially in overwhelming situations.
Crisis situations clearly show how long-term investments pay off, especially in maintaining trust in uncertain times. Finally, a diary can help to keep the global management team together emotionally — and how this can trigger an unexpectedly positive snowball effect.
