What would your grand­par­ents say about your day?

A small exercise that makes one thing tangible: change is the normal state of things – not the exception.

There is a sewing machine in my liv­ing room. It belonged to my grand­moth­er. Black lac­quer, gold orna­men­ta­tion, a cast-iron ped­al you work with your foot. No elec­tric­i­ty, no dis­play, no Blue­tooth. When I walk past, I some­times touch the fly­wheel and turn it. The machine runs. After all these years, it still does.

Next to it stands a pho­to­graph. My grand­fa­ther as a boy, his hand rest­ing casu­al­ly on a child’s chair, lined up with his par­ents and sib­lings for the pho­tog­ra­ph­er. Stiff col­lars, seri­ous looks, a world that feels far away today. When­ev­er I look at the two of them togeth­er – the sewing machine and the pho­to­graph – I am remind­ed how much has changed in two or three gen­er­a­tions. And at the same time: how much of the old still car­ries us.

In our work, we like to use an exer­cise that opens exact­ly this dou­ble view. A small exer­cise that makes the par­tic­i­pants and us pause every sin­gle time.

The exer­cise

We invite you to think about your grand­par­ents. Imag­ine how they lived, worked and decid­ed when they were the same age that you are now. What val­ues were tak­en for grant­ed? What was self-evi­dent? What place did work hold, and what place did fam­i­ly? How was respon­si­bil­i­ty tak­en on, how was every­day life organ­ised, how was the future imag­ined?

At first, it goes qui­et. The par­tic­i­pants have to remem­ber, sort things out, some­times pause to think about what they actu­al­ly know and what they are fill­ing in. And then it gets very live­ly. Sto­ries come up, images, anec­dotes. Some­one talks about their grand­moth­er on the farm, where work and fam­i­ly across the gen­er­a­tions were treat­ed as one and the same thing, and where she helped out every day as a mat­ter of course well into old age. Some­one else men­tions their grand­fa­ther, who grew old in a pro­fes­sion his grand­daugh­ter could no longer prac­tise – because it no longer exists in that form. Some­one remem­bers the mat­ter-of-fact­ness with which their grand­par­ents lived in a vil­lage, in a faith, in a polit­i­cal order that could not be ques­tioned.

And sud­den­ly some­thing becomes tan­gi­ble that we know but keep for­get­ting:

Change is not the excep­tion. Change is the nor­mal state of things.

What often feels like a threat­en­ing accel­er­a­tion today – the AI that is turn­ing every­thing upside down, new ways of work­ing, secu­ri­ties dis­solv­ing in front of us – is, at heart, the con­tin­u­a­tion of a devel­op­ment that has been run­ning for gen­er­a­tions. Our grand­par­ents lived through it. Their grand­par­ents too. What changes is the pace. What stays is the fact that much of what sur­rounds us is in motion.

And then the sec­ond ques­tion

When the images are still res­onat­ing, we ask a sec­ond ques­tion. One that often weighs more heav­i­ly than the first:

How much have organ­i­sa­tions actu­al­ly changed along with us?

This is where the room turns thought­ful. Because the hon­est answer is usu­al­ly: less than we think.

While soci­ety, tech­nol­o­gy and life choic­es have devel­oped at breath-tak­ing speed, many com­pa­nies are still organ­ised inter­nal­ly accord­ing to log­ics from anoth­er era. Struc­tures, images of lead­er­ship, deci­sion-mak­ing mech­a­nisms feel sur­pris­ing­ly famil­iar. Almost as if they had polite­ly acknowl­edged social change – but nev­er real­ly let it in.

We car­ry smart­phones in our pock­ets that our grand­par­ents would have con­sid­ered mag­ic. We work with peo­ple we have nev­er met in per­son. We live in fam­i­ly con­stel­la­tions that would have been unthink­able fifty years ago. But the organ­i­sa­tion­al charts that frame our work­ing day often still look the way they did back then. The assump­tion that think­ing hap­pens at the top and exe­cu­tion at the bot­tom sits deep. The idea that respon­si­bil­i­ty belongs to a posi­tion rather than to a task is still the stan­dard. The notion that change can be planned at the top and rolled out down­wards shapes count­less trans­for­ma­tion pro­grammes.

And yet the world has long become a dif­fer­ent one.

What the sewing machine tells us

Back to the machine at home. It still works. It is solid­ly built, hon­est­ly engi­neered, every part has its pur­pose. If I want­ed to hem some­thing today, I could use it. But no one would dream of run­ning a tai­lor’s shop with this machine. Not because it is bad. But because the demands have changed – the fab­rics, the vol­umes, the speed, the com­pet­i­tive log­ic, the lives of the peo­ple who wear the clothes.

That is often how I feel about the organ­i­sa­tions I work with. They are not bad­ly built. Much of what we today describe as ‘out­dat­ed’ was, in its time, clever, sen­si­ble, even pro­gres­sive. Hier­ar­chi­cal struc­tures, clear job descrip­tions, lin­ear career paths – all of that had good rea­sons. It fit­ted a world in which tasks were repeat­able, knowl­edge was scarce and pre­dictabil­i­ty was a val­ue in itself.

But the world in which those struc­tures emerged no longer exists in that form. Just as my sewing machine belongs to a dif­fer­ent time.

And this is the deci­sive point: it is not about devalu­ing what came before. The machine is not wrong because it is old. It is beau­ti­ful, it works, it tells a sto­ry. But it is not the tool for what lies ahead. This very tran­si­tion – from ‘this was right’ to ‘this no longer fits’ – is a recur­ring theme. It hurts because it demands hon­esty, with­out writ­ing off the past. It is not a reck­on­ing. It is matur­ing.

What the exer­cise sets in motion

When we run the grand­par­ent exer­cise in a work­shop, the point is not to stir up nos­tal­gia or roman­ti­cise the past. The point is to force a shift in per­spec­tive that is almost impos­si­ble in every­day life.

In our day-to-day, we are so deeply woven into our own assump­tions that we no longer see them. We take our way of work­ing to be nor­mal, our struc­tures to be giv­en, our beliefs to be real­i­ty. Only when we look back two or three gen­er­a­tions do we see: what feels nor­mal to us is not time­less. It is the nor­mal­i­ty of our era. What feels self-evi­dent today was unthink­able six­ty years ago. What feels unthink­able today might be self-evi­dent in thir­ty years.

This insight has a dou­ble effect. It makes us hum­ble – we are not the end point of his­to­ry. And it makes us coura­geous – if so much was pos­si­ble, much is still pos­si­ble today. Organ­i­sa­tions that want to devel­op need both. Humil­i­ty, so as not to over­state their own sto­ry. Courage, so as not to get stuck in it.

In his post on AGORA 2026, Urs described the delib­er­ate prac­tice of unlearn­ing as per­haps the most impor­tant sta­bilis­er of our time. The grand­par­ent exer­cise is, at heart, a small tool for exact­ly that. It makes vis­i­ble what we car­ry with us with­out real­is­ing it. And that is the pre­con­di­tion for choos­ing, con­scious­ly, what to keep and what to let go.

Speak­ing it out

If you have read this far, the exer­cise has, in a way, already hap­pened. The images were there, the com­par­i­son too, the qui­et sense that the old forms often no longer fit.

What is miss­ing now is not the next method. What is miss­ing is speak­ing it out.

A new form is need­ed. And it does not emerge on its own. It needs peo­ple with the courage to name what is obvi­ous – even when the answer is not yet ready.

Avatar photo
Ruth Bolter

I share my international experiences with people in very different locations all over the world. Making connections where they are not obvious is what inspires me and what I like to make available to others.